Shipping & Returns

Shipping

Your order will be packed and shipped off within 2-4 business days, from Alexandra, Victoria. Your order will be shipped using Australia Post which can take up to 7 business days to be delivered, depending on what state you live in.

Due to COVID-19, there may be shipping delays. You can check updates with Australia Post here: https://auspost.com.au/service-updates

Refund Policy

If you are unhappy with your purchase, we will happily provide you with a store credit given that the below requirements are met. No exchange or refund on sale items. The item is in unworn, brand new condition with original packaging/ tags

The item is in unworn, brand new condition with no marks or scratches
The item is returned to us within 7 days of delivery date
The item was not purchased in a sale.

A store credit will be emailed to you in the form of a gift card or code which you can use to repurchase another item on our website

Faulty Items

We carefully pack your orders, however in the unlikely case of an item being delivered faulty, we will happily provide you with a full refund provided the following is met;

You notify us within 7 days of delivery, with a description of the fault and pictures as proof via email to enquiries@huntedengineering.com.au and item is returned to us within 14 days of delivery date
Your claim will be reviewed and if approved a refund will be issued

Please note: Once your refund has been approved by our staff a notification will be sent to you (it may take up to 5-7 business days for the funds to appear in your account).

Returns should be posted via insured traceable mail in a secure package at the customers expense to:

Hunted Engineering
10 Peterkin Place
Alexandra, Vic 3714

Please email enquirires@huntedengineering.com.au to process your return.

Cancellations & Amendments

Unfortunately we are unable to cancel or make any amendments to an online order after it has been placed.
Amendments may include but are not limited to: